Navigating Conflict with Compassion: Inclusive Communication at Work.

Conflict is inevitable but the way teams handle it determines whether trust grows or fractures. In diverse workplaces, communication styles, cultural norms, and emotional expectations shape how conflict is experienced. When these layers collide, misunderstandings can easily escalate.

This session brings together Clinical Psychologist Gabrielle Kleygrewe and guest speaker Andres Jordan, Founder & Partner at Factor6 Consulting, for a grounded conversation on what compassionate, inclusive conflict navigation looks like in real organizational settings.

Together, they’ll unpack how emotions, culture, and communication patterns intersect and how leaders and teams can move from defensiveness to understanding.

Participants will walk away with actionable tools to respond thoughtfully, reduce escalation, and build environments where difficult conversations become opportunities for growth.

• Why conflict arises even among well-intentioned teams

• How cultural background shapes communication styles and emotional expression